Ourtime is well known online dating site for senior single, who are above 50 years of age. The site has been running very successfully over the past years and has more than one million users. As it is based on algorithms and software-oriented, it also faces technical glitches.
Why I Can’t Chat In OurTime?
Ourtime users might face some technical problems and other Ourtime account-related issues for which they need help. So here in this article, we elaborate on some of the issues and their solutions briefly:
Not Getting Matches On OurTime
Our team does its best to provide you with matches that meet your expectations. Both might be you not get the exact matches all the time. But we still show you the much closer matches.
Not Getting Matches On OurTime? Tell potential matches what you’re looking for and what makes you unique to help you stand out! Just follow these steps:
- Click your Settings in the upper right-hand corner.
- Click My Profile from the drop-down menu.
- Hover over the fields in your greeting you want to update, and then click Edit.
- Make your changes, and then click Save.
MY MATCHES ARE THE SAME GENDER AS I AM
If you’re mistakenly receiving matches of the same gender, follow these steps to make sure your account settings are correct.
- Click your Settings in the upper-right corner of the screen.
- Click My Profile from the drop-down menu.
- The gender you are seeking is listed under your username. Click the gender seek button to edit this information.
- Click Save.
Cannot Chat In OurTime: 800-741-7435
If you are an active or upgraded member of Our Time you can use the Live chat to send instant messages on Our Time.
Here are the steps to Use Live Chat in Our Time:
- Click on the Live Chat icon located next to the member details.
- The Chat window will open, allowing you to type and send your message for a live conversation with anyone who is currently online.
Note: If you don’t see the Chat window, make sure your browser did not block the pop-up.
To start a new Chat with a specific member:
- Navigate to the profile of the member you want to chat with.
- To the right of their profile details, click the Chat icon.
- If you don’t see the icon, the member isn’t currently online.
- Type your message in the chat window, and then click Send.
Facing Issues While Chatting in Ourtime
If you face any kind of trouble while chatting on our time or cannot chat on Our time then do the following things:
- Install the most up-to-date versions of your browser, Flash, and Java.
- Make sure you disable your pop-up blocker.
- Enable cookies.
If still unable to chat in Ourtime, please feel free to call us at our Ourtime Customer Care: 800-220-9849